Your questions answered
I understand you might have questions about my companionship services. Here, you'll find clear and helpful answers to the most common queries, designed to make my services accessible and understandable for everyone.
Frequently asked questions
At Safe Steps Companionship, I believe in transparent and compassionate support. My approach is rooted in understanding and addressing your needs, ensuring peace of mind for you and your loved ones. I am here to help you navigate our services with ease.
What is Safe Steps Companionship?
Safe Steps Companionship offers dedicated support and companionship services for adults of all ages who may have complex needs, neurodivergence, mental health conditions, trauma histories or living with loneliness.
What does trauma-informed support mean?
Trauma-informed support means I understand and recognise the presence of trauma in people's lives. I create a safe, trusting, and collaborative environment, empowering individuals and avoiding re-traumatisation in my care.
What can sessions include?
Sessions can include a wide range of activities tailored to your needs and interests, such as engaging in hobbies, going for walks, attending appointments, having a friendly chat, support with day to day routines, practical help around the house and small admin tasks. I focus on promoting well-being and independence.
Who do you support?
I support adults of all ages who may have complex needs, neurodivergence, mental health conditions, trauma histories or living with loneliness- who are seeking companionship and reliable assistance to enhance their daily lives.
How long are sessions?
Session lengths are flexible, however I do request a minimum session of 1.5 hours and this can be discussed during your initial consultation. I aim to tailor my services to best fit your personal schedule and requirements.
How much does it cost?
My pricing is designed to be simple, transparent, and fair-with no hidden fees and plenty of space for unhurried, person-centred support. At £30 per hour this includes- the session, travel within Trowbridge and plannning and prep. This rate allows me to keep sessions consistent and unhurried, so every visit feels grounded and supportive.
To keep visits relaxed and meaningful, I offer
-1.5 hour sessions (£45)
-2 hour sessions (£60)
-Longer sessions available on request
Most clients choose 2-hour visits for a comfortable, meaningful session.
Travel within Trowbridge is included.
For surrounding areas- a small mileage fee may apply
Do you offer a free initial chat?
Yes, I offer a free initial chat to discuss your needs and how we can best support you. This is a great opportunity for us to get to know each other without any obligation.
How do I book a session?
Booking a session is easy. You can contact me via phone on 07517871262 or email at safestepscompanionship@outlook.com or through the website's contact form. I will then arrange your free initial chat.
Do you provide personal care?
My services focus on companionship and support; I do not provide personal care services such as bathing. I can, however, help with light household tasks and errands.
Are you insured and DBS checked?
Absolutely. For your peace of mind, Safe Steps Companionship is fully insured, and I am DBS (Disclosure and Barring Service) checked.
What areas do you cover?
I primarily cover Trowbridge and surrounding areas. Please get in touch to confirm if I can provide services in your specific location.
What if I need to cancel?
I understand that plans can change. Please inform me as soon as possible if you need to cancel or reschedule a session. My cancellation policy will be discussed during your initial consultation.
Reliable companionship for peace of mind
At Safe Steps Companionship, I am dedicated to providing supportive and understanding care. I aim to answer all your questions, making my services clear and accessible for everyone. Let me be your trusted companion.